Season 1, Episode 5 | How to improve the ecommerce customer experience

Untangled: The Usability Sciences Podcast Season 1, Episode 5

In the fifth episode of Untangled: The Usability Sciences Podcast, hosts Peter Welpton and Adrienne Guillory discuss Adreienne’s history in the user research space, the benefit of patience for product managers and product designers looking to have impact inside their organizations, the dangers of company growth on the usability of a software platform, and how businesses can remove points of friction from the modern ecommerce shopping experience.

Have a topic you’d like to see discussed? Leave a comment below and we’ll consider it for future episodes. 

"Untangled: The Usability Sciences Podcast" is hosted by Peter Welpton and Adrienne Guillory and brought to you by Usability Sciences Corporation, a user research firm based in Dallas, Texas. The Usability Science Podcast brings you insightful discussions on cutting-edge topics in user experience every month.

To learn more about Usability Sciences or to talk to someone on the team, visit https://usabilitysciences.com/.